Customer Support

As a global company, we offer services worldwide. Below you can find information pertaining to Customer Support, Medical Services and Support, Credit Shared Services and more.

General Bard Helpline

This service will provide information on all products or services offered by Bard Divisions and Subsidiaries by directing you to the appropriate contact. Please use the contact methods provided below to obtain additional detailed information.

1-844-8-BD-LIFE (844-823-5433)

U.S. Customer Support

Clinical Support – Medical Services & Support

Our Medical Services and Support (MSS) team provides technical and clinical information to answer specific questions about Bard products and the procedures in which they are used. You can reach a clinical specialist during normal business hours of 8:30am to 5:30pm EST. After hours a representative will be on call and can be reached by calling the phone numbers below. Or email our MSS team at medical.services@crbard.com.

To contact Medical Services & Support from within the U.S. and Canada, call:

Remit Payments

C. R. Bard, Inc.
P.O. Box 75767
Charlotte, NC 28275

Credit Questions (Corporate Credit Shared Services)

For additional information related to Credit Shared Services, please refer to the contact information provided below:

Hospital Accounts

For inquiries regarding Hospital Accounts, please contact:

Other Accounts

For inquiries regarding all Other Accounts, please contact:

Media Relations

1-(858)-617-2361

Reimbursement

For questions, comments or concerns regarding reimbursement of Bard products please use the Contact form provided below:

* Name

Company

* Email

U.S. phone number

( ) - Second three digits Last four digits

Product Area

Message

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Customer information is collected in order to respond to individual inquiries. In addition, customer lists, information, and email addresses may be used to contact you with regard to Bard products and/or services but your information will never be sold or distributed to third parties.

International Customer Support