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Customer Support

Customer Support

As a global company, we offer services worldwide. Below you can find information pertaining to Customer Support, Medical Services and Support, Credit Shared Services and more.

General Bard Helpline

This service will provide information on all products or services offered by Bard Divisions and Subsidiaries by directing you to the appropriate contact. Please use the contact methods provided below to obtain additional detailed information.

Phone: 1-(800)-FOR-BARD (1-800-367-2273)

U.S. Customer Support

Bard Access Systems, Inc.      1-(800)-545-0890
Bard Medical Division 1-(800)-526-4455
  • Bardcare
  • Medivance, Inc.
1-(800)-526-4455, Ext. 5, Ext. 5
Bard Peripheral Vascular, Inc. 1-(800)-321-4254
Bard Biopsy Systems 1-(800)-321-4254
Davol Inc. 1-(800)-556-6275

Clinical Support – Medical Services & Support

Our Medical Services and Support (MSS) team provides technical and clinical information to answer specific questions about Bard products and the procedures in which they are used. You can reach a clinical specialist during normal business hours of 8:30am to 5:30pm EST. After hours a representative will be on call and can be reached by calling the phone numbers below. Or email our MSS team at

To contact Medical Services & Support from within the U.S. and Canada, call:

Bard Access Systems 1-(800)-555-7422
Bard Medical Division 1-(800)-227-3357
Medivance 1-(800)-526-4455
Bard Care 1-(800)-243-3315
Bard Peripheral Vascular, Inc.:  
Feeding/Gastrostomy 1-(866)-893-2691
Stents, Angioplasty, Grafts, Filters, Drainage 1-(800)-562-0027
Ports, CVC, Chronic Dialysis 1-(800)-555-7422
Bard Biopsy 1-(800)-562-0027
Davol Inc. 1-(800)-562-0027

Remit Payments

C. R. Bard, Inc.
P.O. Box 75767
Charlotte, NC 28275


Credit Questions (Corporate Credit Shared Services)

For additional information related to Credit Shared Services, please refer to the contact information provided below:


Hospital Accounts

For inquiries regarding Hospital Accounts, please contact:

Marty O’Toole
Corporate Credit Manager, CCE
Toll Free: 1-(800)-313-8724 ext. 2370
C. R. Bard, Inc.
1 Executive Drive, Suite 304
Chelmsford, MA 01824

Other Accounts

For inquiries regarding all Other Accounts, please contact:

Tammy Stewart
Bard Corporate Credit and Collections
Toll Free: 1-(800)-526-4455 ext. 6932
C. R. Bard, Inc.
8195 Industrial Boulevard
Covington, GA 30014
Sherri Haggard
Corporate Credit Manager, Credit & Collections
Toll Free: 1-(800)-526-4455 ext. 6486

Media Relations



For questions, comments or concerns regarding reimbursement of Bard products please use the Contact form provided below:



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Customer information is collected in order to respond to individual inquiries. In addition, customer lists, information, and email addresses may be used to contact you with regard to Bard products and/or services but your information will never be sold or distributed to third parties.


International Customer Support

Bard Australia

22 Lambs Road
Artarmon New South Wales, Australia 02064
Phone: 61-2-8875-4000
Fax: 61-2-8875-4050

Bard Canada

2715 Bristol Circle, Unit #1
Oakville, Ontario, Canada L6H 6X5
Phone: 1-(289)-291-8000
Fax: 1-(905)-829-5447

Bard Colombia S.A.S.

Calle 95 No 14-45 oficina 801 
Bogotá, Colombia 110221
Phone: (57)-1-4918787

Europe, Middle East, and Asia (EMEA)

Bard Czech Republic, s.r.o.

Táborská 619
140 00 Praha 4
Czech Republic
Phone: 420-242-408-630
Fax: 420-242-410-185

Bard de España, S.A.U.

Torre Realia
Plaza Europa, 41 P 5
08908 Hospitalet De Llobregat
Barcelona (España)
Phone: +34-93-253-7800
Fax: +34-93-205-8200

C. R. Bard Portugal, Lda.

Torre Realia
Plaza Europa, 41 P 5
08908 Hospitalet De Llobregat
Barcelona (España)
Phone: +34-93-253-7801
Fax: 351-21-319-0339

Bard France

Parkile P14 - 164-166 Avenue Joseph Kessel
78960 Voisins-le-Bretonneux, France
Phone: 33-1-3930-5858
Fax: 33-1-3930-5859

Bard Germany GmbH

Wachhausstraße 6
76227 Karlsruhe, Germany
Phone: +49-721-9445-0
Fax: +49-721-9445-100
Customer Support:
Phone: +49-721-9445-124
Fax: +49-721-9445-100

Bard Hellas SA

Meg. Alexandrou & 1 Filellinon
Argiroupoli 16452 Greece
Phone: 30-210-9690770
Customer Support:
30-(210)-9690787 or 30-(210)-9690783

Bard Limited

Forest House, Brighton Road
Crawley, RH11 9BP
United Kingdom
Phone: +44 (0) 1293 529555
General Enquiries Fax:
01293 552428
Order Processing Fax:
0800 278 4148

Bard Ireland

Arena House, Arena Road
Dublin 18, Ireland
Phone: 353-1-2130706
Fax: 353-1-2130604

Bard Medica S.A.

Rinnböckstrasse 3
1030 Wien, Austria
Phone: +43-1-49-49-130
Fax: +43-1-49-49-130-30

Bard Medica SA

Seestrasse 64
08942 Oberrieden/Zurich, Switzerland
Phone: +41-44-722-5360
Fax: +41-44-722-5370

Bard Poland SP. Z O.O.

ul. Cybernetyki 9
02-677 Warszawa, Poland
Phone: 48-22-321-0930
Fax: 48-22-321-0938

Bard Russia LLC

Grand Setun Plaza
2 Gorbunova Street
Moscow, Russia 121596
Phone: 7-499-372-50-02
Fax: 7-499-372-50-03

Bard S.r.I.

Via Cina 444
00144 Rome, Italy
Phone: 39-06-52-4931
Fax: 39-06-52-95-852

Bard Benelux NV (Belgium & Luxemburg)

Hagelberg 2
2250 Olen, Belgium
Fax: 32-(0)-14-28-69-55
Customer Support:
Customer Support Fax:

Bard EDC nv

Hagelberg 2
2250 Olen, Belgium
Phone: 32-14-285-900

C. R. Bard Netherlands Sales B.V.

Luna Arena, Herikerbergweg  238
1101 CM Amsterdam

Postal address:
Hagelberg 2
2250 Olen

Fax: 31-(0)-88-01-22-511
Customer Support:
Customer Support Fax:

Bard Medical SA (PTY) Ltd

Building 11
Greenstone Hill Office Park
Emerald Boulevard
Greenstone Hill
Johannesburg, South Africa 01645
Phone: 27-(0)-524-9900


12214 King Fahd Branch Rd
Al Olaya, Ridyadh 12214-2393
Saudi Arabia
Phone: 00966-11-279-5194
Fax: 00966-11-27905101

C. R. Bard GmbH (Dubai)

Sheikh Zayed Road PO Box 413043
Dubai, United Arab Emirates
Phone: 00-971-4-314-0900
Fax: 00-971-4-359-8980

Bard Istanbul Sağlık Hizmetleri Ltd. Şti.

Windowist Tower
Eski Büyükdere Cd.No 26
İstanbul, Turkey
Phone: 90-212-2147592

Bard Norden AB

Rönnowsgatan 10 C
Helsingborg, Sweden
Phone: 46-42-386000
Fax: 46-42-386010

Bard Denmark AB

Sudergade 35B
Helsingør, Denmark 03000
Phone: 45-49262008
Fax: 45-49262009

Bard Finland Oy

Malminkatu 16, 6 krs
Helsinki, Finland 00100
Phone: 358-9-61888233

Bard Norway AS

P.O. Box 213,
Løxaveien 11
1309 Rud, Norway
Phone: 47-2320-9218


Bard Medical Devices (Beijing) Co., Ltd

Bard Healthcare Science (Shanghai) Co., Ltd

Floor 27, Block A, Sunyoung Center
No. 398 Jiangsu Road
Shanghai 200050
P. R. China
Phone: 86-21-61955599
Fax: 86-21-60825360

Bard India Healthcare (P) Ltd.

501, Hub Town Solaris
Prof N.S. Phadke Marg
Andheri East, Maharashtra,
Mumbai, India 400069
Phone: 91-22-6136-1111

Bard Korea Limited

5F KT&G Tower
416 Yeongdong-daero
Seoul, Korea 06176
Phone: 82-2-2188-2900
Fax: 82-2-719-3081

Bard Malaysia Healthcare Sdn. Bhd.

Level 28, PJ Exchange
No. 16A Persiaran Barat
Selangor Darul Ehsan, Petaling Jaya
46050 Malaysia

Bard Pacific Health Care Co., Ltd.

10F, No. 26, Section 3
Nanjing East Road, Zhongshan District,
Taipei City, Taiwan 10489
Phone: 886-2-2503-1900
Fax: 886-2-2503-1885

Bard Singapore Pte. Ltd.

1 Harbourfront Avenue
#04-11/13, Keppel Bay Tower
Singapore 098632
Phone: 65-6580-5988

Bard Training Centre (Thailand)

81/1 Soi Suparaj, Phaholyothin 14,
Phayathai, Samsennai,
Bangkok, 10400 Thailand

Productos Bard de México, S.A. de C.V.

Paseo de la Reforma, 505 Piso 15 Col. Cuauhtémoc
CP 06500 Mexico
Phone: (52)-55-2000-2501

Bard Chile SpA

Presidente Riesco 5335, Piso 9
Las Condes
Santiago, Chile 7561127
Phone: (56)-2-271-43857

Bard Colombia S.A.S

Building OXO 69
Carrera 7 n° 67-39 Piso 4
Bogotá, Colombia 110231
Phone: (571)-49-18787

Medicon, Inc.

Hiranomachi Century Building 9F
2-5-8 Hiranomachi, Chuo-ku
Osaka, Japan
Phone + 81-6-6203-6541

Bard Brasil Indústria e Comércio de Produtos para Saúde Ltda

Rua Alexandre Dumas,
2.100 - 10° andar
Chácara Santo Antonio
São Paulo, Brazil 01717-004
Phone: (55-11)-5180-0216

Latin America Headquarters

Rua Alexandre Dumas,
2.220 - 1° andar
Chacara Santo Antonio
São Paulo, Brazil 04717-004
Phone: (55-11)-5180-0204


Juarez, Mexico (Davol) Reynosa, Mexico (BAS) Nogales, Mexico (BMD) Kulim, Malaysia (BMD)


Humacao, Puerto Rico Karlsruhe, Germany Saint Etienne, France Olen, Belgium


Shanghai, China Seoul, Korea Mexico City, Mexico
CORP 16-51.10