Clinical & Technical Support

Bard Medical Services Support

Bard Medical's well-trained team of health care and technical professionals is on-call and prepared to answer your questions in support of clinical, technical and product information needs.

Contact: 1-800-227-3357 or email medical.services@crbard.com

Bard Medical Clinical Training & Education

We have Infection Preventionists and Clinical Educators who are dedicated to helping drive quality, technique and minimize clinical complications that arise from necessary device utilization and therapies.

Contact: bard.edu@crbard.com

Medivance 24/7 Urgent Clinical Support

Get answers when you have a patient on the Arctic Sun^® Temperature Management System:

Call 1-866-840-9776

• The 24/7 Helpline is intended to assist healthcare professionals with technical questions regarding the use of the Arctic Sun^® Temperature Management System. The Helpline is not able to provide medical or nursing advice or to prescribe treatment.
• For non-urgent matters, please call 877-267-2314 M-F 8:00 a.m. - 5:00 p.m. MST or email bmd.cs@crbard.com

Medivance Technical Support

• Get answers to technical issues concerning your Arctic Sun® Temperature Management System
• Technical Support while a patient is being treated with the Arctic Sun^® Temperature Management System, is available 24/7 call 866-840-9776
• To place an order: 800-526-4455
• Email: bmd.cs@crbard.com