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Customer Support

Customer Support

As a global company, we offer services worldwide. Below you can find information pertaining to Customer Support, Medical Services and Support, Credit Shared Services and more.

General Bard Helpline

This service will provide information on all products or services offered by Bard Divisions and Subsidiaries by directing you to the appropriate contact. Please use the contact methods provided below to obtain additional detailed information.
 

Phone: 1-(800)-FOR-BARD (1-800-367-2273)
Email: bard.helpline@crbard.com

U.S. Customer Support

Division  
Bard Access Systems, Inc.      1-(800)-545-0890
Bard Medical Division 1-(800)-526-4455
  • Bardcare
1-(800)-243-3315
  • Medivance, Inc.
1-(800)-526-4455, Ext. 5, Ext. 5
Bard Peripheral Vascular, Inc. 1-(800)-321-4254
Bard Biopsy Systems 1-(800)-321-4254
Davol Inc. 1-(800)-556-6275

Clinical Support – Medical Services & Support

Our Medical Services and Support (MSS) team provides technical and clinical information to answer specific questions about Bard products and the procedures in which they are used. You can reach a clinical specialist during normal business hours of 8:30am to 5:30pm EST. After hours a representative will be on call and can be reached by calling the phone numbers below. Or email our MSS team at medical.services@crbard.com.

To contact Medical Services & Support from within the U.S. and Canada, call:

Bard Access Systems 1-(800)-555-7422
Bard Medical Division 1-(800)-227-3357
Medivance 1-(800)-526-4455
Bard Care 1-(800)-243-3315
Bard Peripheral Vascular, Inc.:  
Feeding/Gastrostomy 1-(866)-893-2691
Stents, Angioplasty, Grafts, Filters, Drainage 1-(800)-562-0027
Ports, CVC, Chronic Dialysis 1-(800)-555-7422
Bard Biopsy 1-(800)-562-0027
Davol Inc. 1-(800)-562-0027
 

Remit Payments

C. R. Bard, Inc.
P.O. Box 75767
Charlotte, NC 28275

 

Credit Questions (Corporate Credit Shared Services)

For additional information related to Credit Shared Services, please refer to the contact information provided below:

 

Hospital Accounts

For inquiries regarding Hospital Accounts, please contact:

Marty O’Toole
Corporate Credit Manager, CCE
Email: Marty.OToole@crbard.com
Toll Free: 1-(800)-313-8724 ext. 2370
C. R. Bard, Inc.
1 Executive Drive, Suite 304
Chelmsford, MA 01824
USA

Other Accounts

For inquiries regarding all Other Accounts, please contact:

Tammy Stewart
Bard Corporate Credit and Collections
Email: Tammy.Stewart@crbard.com
Toll Free: 1-(800)-526-4455 ext. 6932
C. R. Bard, Inc.
8195 Industrial Boulevard
Covington, GA 30014
USA
Sherri Haggard
Corporate Credit Manager, Credit & Collections
Email: Sherri.Haggard@crbard.com
Toll Free: 1-(800)-526-4455 ext. 6486

Media Relations

1-(908)-277-8365
 

Reimbursement

For questions, comments or concerns regarding reimbursement of Bard products please use the Contact form provided below:


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Customer information is collected in order to respond to individual inquiries. In addition, customer lists, information, and email addresses may be used to contact you with regard to Bard products and/or services but your information will never be sold or distributed to third parties.

 
 

International Customer Support

Bard Australia

22 Lambs Road
Artarmon New South Wales, Australia 02064
Phone: 61-2-8875-4000
Fax: 61-2-8875-4050

Bard Canada

2715 Bristol Circle, Unit #1
Oakville, Ontario, Canada L6H 6X5
Phone: 1-(289)-291-8000
Fax: 1-(905)-829-5447

Bard Colombia S.A.S.

Calle 95 No 14-45 oficina 801 
Bogotá, Colombia 110221
Phone: (57)-1-4918787

Europe, Middle East, and Asia (EMEA)

Bard Czech Republic, s.r.o.

Na Hřebenech II 1718/8
140 00 Praha 4
Czech Republic
Phone: 420-242-408-630
Fax: 420-242-410-185
sales.czech@crbard.com

Bard de España, S.L.U.

Torre Realia
Plaza Europa 41-43 5ª Planta
08908 L’Hospitalet de Llobregat
Barcelona  ( España )
Phone: + 34 93 253 78 00
Fax: + 34 93 205 82 00
bard.spain@crbard.com

C. R. Bard Portugal, LDA.

Rua Dr. António Cândido nº 10, 2º Andar
1050-76 Lisboa
Portugal
Phone: 351-21-319-0330
Fax: 351-21-319-0339
bard.portugal@crbard.com

Bard France

164 Avenue Joseph Kessel
78960 Voisins-le-Bretonneux, France
Phone: 33-1-3930-5858
Fax: 33-1-3930-5859
service.commande@crbard.com

Bard Germany GmbH

Wachhausstrasse 6
76227 Karlsruhe, Germany
Phone 1: 49-721-9445-0
Phone 2: 49-721-9445-124
Fax: 49-721-9445-100
info-dach@crbard.com

Bard Hellas SA

Meg. Alexandrou ke Filellinon
Argiroupoli, 16452 Athens
Greece
Phone: 30-(210)-9690770
Fax: 30-(210)-9628810
Customer Support:
0030 210 9690780
bard.hellas@crbard.com

Bard Limited

Forest House, Brighton Road,
Crawley, RH11 98P
United Kingdom
Phone: +44 (0) 1293 529555
General Enquiries Fax:
01293 552428
Order Processing Fax:
0800 278 4148
customer.services@crbard.com

Bard Ireland

Arena House, Arena Road
Sandyford,
Dublin 18, Ireland
Phone: 353-1-2130706
Fax: 353-1-2130604
Customer.services@crbard.com

Bard Medica S.A.

MGC-Top Nr. D36, 3.OG  
Modecenterstr. 22
1030 Vienna, Austria
Phone: 43-1-49-49-130
Fax: 43-1-49-49-130-30
info.bardmedica@crbard.com

Bard Medica SA

Seestrasse 64
CH-8942 Oberrieden
Zurich, Switzerland
Phone: 41-44-722-5360
Fax: 41-44-722-5370
chbestellungen@crbard.com

Bard Poland SP. Z O.O.

Cybernetyki 9
02-677 Warszawa, Poland
Phone: 48-22-321-0930
Fax: 48-22-321-0938
bok.poland@crbard.com

Bard Russia LLC

Grand Setun Plaza
Gorbunova St, Building 2/204
5th floor, Office A-511
Moscow, Russia 121596
Phone: 7-499-372-50-02
Fax: 7-499-372-50-03

Bard S.r.I.

Via Cina 444
00144 Rome, Italy
Phone: 39-06-52-4931
Fa: 39-06-52-95-852
info.barditalia@crbard.com

Bard Benelux NV (Belgium & Luxemburg)

Hagelberg 2
2250 Olen, Belgium
Fax: 32-(0)-14-28-69-55
Customer Support:
32-(0)-14-28-69-52
Customer Support Fax:
32-(0)-14-28-69-66
custservicebelgium@crbard.com

C. R. Bard Netherlands Sales B.V.

Herikerbergweg 238
1101 CM Amsterdam
The Netherlands

Postal address:
Hagelberg 2
2250 Olen
Belgium


Fax: 31-(0)-88-0122-511
Customer Support:
31-(0)-88-01-22-500
Customer Support Fax:
31-(0)-88-01-22-501
custserviceNetherlands@crbard.com

Bard Medical SA (PTY) Ltd

Building 13
Greenstone Hill Office Park
Emerald Boulevard,
Greenstone Hill
Edenvale, South Africa 01645
Phone: 27-11-524-9900

Bard Saudi Arabia

Bahrain Tower 2nd Flr.
King Fahad Road
P.O Box 8953
Riyadh
Kingdom of Saudi Arabia
12214-2393
Phone: 00966-11-279-5194
Fax: 00966-11-279-5101

C. R. Bard GmbH

1st Flr. Office number A23 Rabwa plaza
Umar bin abdulaziz branch road 
4366 Riyadh 12816-6343
Kingdom of Saudi Arabia
Phone: +966114555071
Fax: +966114555072

Bard Istanbul Sağlık Hizmetleri Ltd. Şti.

WindowistTower
Eski Büyükdere Cad. No:26
Maslak 34467
Istanbul, Turkey
Phone: 90-212-2147592

Bard Norden AB

Rönnowsgatan 10,
P.O. Box 823,
Helsingborg, Sweden SE-251 08
Phone: 46-42-386000
Fax: 46-42-386010
support.nordic@crbard.com

Bard Denmark AB

Sudergade 35B
Helsingør, Denmark 03000
Phone: 45-49262008
Fax: 45-49262009
support.nordic@crbard.com

Bard Finland Oy

Malminkatu 16, 6 krs
Helsinki, Finland 00100
Phone: 358-9-61888233
support.nordic@crbard.com

Bard Norway AS

P.O. Box 213,
Løxaveien 11
1309 Rud, Norway
Phone: 47-2320-9218
support.nordic@crbard.com

BARD LAPAC:

Bard Medical Devices (Beijing) Co., Ltd

Bard Healthcare Science (Shanghai) Co., Ltd

Floor 27, Block A, Sunyoung Center
No. 398 Jiangsu Road
Shanghai 200050
P. R. China
Phone: 86-21-61955599
Fax: 86-21-60825360

Bard India Healthcare (P) Ltd.

501, Hub Town Solaris
Prof N.S. Phadke Marg
Andheri East, Maharashtra,
Mumbai, India 400069
Phone: 91-22-6136-1111

Bard Korea Limited

5F KT&G Tower
416 Yeongdong-daero
Gangnam-gu
Seoul, Korea 06176
Phone: 82-2-2188-2900
Fax: 82-2-719-3081

Bard Malaysia Healthcare Sdn. Bhd.

Level 28, PJ Exchange
No. 16A Persiaran Barat
Selangor Darul Ehsan, Petaling Jaya
46050 Malaysia

Bard Pacific Health Care Co., Ltd.

10F, No. 26, Section 3
Nanjing East Road, Zhongshan District,
Taipei City, Taiwan 10489
Phone: 886-2-2503-1900
Fax: 886-2-2503-1885

Bard Singapore Pte. Ltd.

1 Harbourfront Avenue
#04-11/13, Keppel Bay Tower
Singapore 098632
Phone: 65-6580-5988

Bard Training Centre (Thailand)

81/1 Soi Suparaj, Phaholyothin 14,
Phayathai, Samsennai,
Bangkok, 10400 Thailand

Productos Bard de México, S.A. de C.V.

Paseo de la Reforma, 505 Piso 15 Col. Cuauhtémoc
CP 06500 Mexico
DF
Phone: (52)-55-2000-2501

Bard Chile SpA

Presidente Riesco 5335, Piso 9
Las Condes
Santiago, Chile 7561127
Phone: (56)-2-271-43857

Bard Colombia S.A.S

Building OXO 69
Carrera 7 n° 67-39 Piso 4
Bogotá, Colombia 110231
Phone: (571)-49-18787

Japan
Medicon, Inc.

Hiranomachi Century Building 9F
2-5-8 Hiranomachi, Chuo-ku
Osaka, Japan
Phone + 81-6-6203-6541

Bard Brasil Indústria e Comércio de Produtos para Saúde Ltda

Rua Alexandre Dumas,
2.100 - 10° andar
Chácara SantoAntonio
São Paulo, Brazil 01717-004
Phone: (55-11)-5180-0216

Latin America Headquarters

Rua Alexandre Dumas,
2.220 - 1° andar
Chacara SantoAntonio
São Paulo, Brazil 04717-004
Phone: (55-11)-5180-0204

INTERNATIONAL MANUFACTURING

Juarez, Mexico (Davol) Reynosa, Mexico (BAS) Nogales, Mexico (BMD) Kulim, Malaysia (BMD)

INTERNATIONAL MANUFACTURING & DISTRIBUTION

Humacao, Puerto Rico Karlsruhe, Germany Saint Etienne, France Olen, Belgium

INTERNATIONAL DISTRIBUTION

Shanghai, China Seoul, Korea Mexico City, Mexico
CORP 16-51.08